Frequently Asked Questions

At Khaos Solutions, we sell a wide range of space-saving and smart home and office furniture, décor, and storage solutions. This includes items such as smart desks, foldable furniture, space-efficient storage units, and many more. We aim to provide products that are not only aesthetically pleasing but also functional and space-efficient.

Once your order has been shipped, we will send you an email with tracking information. You can also log into your account on our website and view the status of your order under "My Orders".

We have a 30-day return policy. If for any reason you are not satisfied with your purchase, you can return it within 30 days of receiving it. The items must be in their original condition and packaging. Please visit our Return Policy page for more details.

We take great care to ensure that all our products are delivered in perfect condition. However, if you receive a damaged or defective item, please contact our customer service immediately with photos of the damaged product, and we will arrange for a replacement or refund.

Yes, we offer a one-year warranty on all our products against manufacturing defects. This does not cover damage caused by misuse, accidents, or normal wear and tear. For more information, please refer to our Warranty Policy page.

Our smart furniture pieces are designed to be intuitive and user-friendly. They come with manuals that detail how to use and take care of them. Additionally, for some of our smart furniture, there are tutorials available on our website.

We accept a variety of payment methods, including Visa, MasterCard via some of South Africa's most popular and trusted payment gateways. For more details, please visit our Payment Methods page.